Resume

MICHAELLA ROBERTSON

Learning & Development Manager | Training, Instructional Design

michaellarobertson1@gmail.com | Austin, TX |

SUMMARY

I create programs that improve team performance, from design to scale, turning plans into real changes.

EXPERIENCE

FatCats Entertainment – Learning & Development Manager – Pleasant Grove, UT

Mar 2025 – Present

  • Co-developed 27 Trust & Inspire leadership modules using Backward Design, resulting in increased engagement among 50+ managers and corporate leaders after training, evidenced by post-training feedback and improved collaboration.

  • Spearheaded uniform redesign across 9 locations for 600+ team members, seamlessly uniting design standards and operational needs to strengthen brand image and energize employee engagement.

  • Elevated recognition visibility by launching two organization-wide programs (GOAT Leadership Trophies, Tokens of Thanks), energizing engagement—190+ leaders and team members honored since January.

  • Drove performance management adoption by designing and leading Lattice training, empowering leaders to set precise expectations and conduct high-impact check-ins.

  • Reduced onboarding confusion by introducing clear onboarding plans, simple flowcharts, and practical coaching tools, resulting in higher day-one training satisfaction, as new hires reported 87% clarity over previous rates.

FatCats Entertainment – Training Content Manager – Pleasant Grove, UT

Jul 2023 – Mar 2025

  • Solved leadership alignment issues by co-leading conferences for 30+ managers and corporate employees, strengthening strategic focus and execution.

  • Lead our 4DX rollout to 700+ employees, driving priority execution and propelling 5-star reviews from 72% to 80%.

  • Revolutionized goal visibility by inventing and improving the GoalTron tracking system, making team progress transparent and actionable.

FatCats Entertainment – Instructional Designer – Pleasant Grove, UT

Jul 2022 – Jul 2023

  • Closed gaps between training and operational needs by creating cross-functional partnerships to align content with real-world realities.

  • Eliminated production bottlenecks by improving workflows and tool adoption, boosting eLearning output by 133% in twelve months.

Alpine School District – Theatre Educator – Utah County, UT

2019 – 2022

  • Designed and delivered interactive learning experiences using blended learning approaches (presentations, guided practice, experiential activities) to drive engagement and skill development among different learner groups

  • Facilitated high-impact instruction for 750+ students, consistently adapting content in real time to increase comprehension, performance, and confidence

  • Directed end-to-end production of 4–6 annual performances with 500+ participants, mastering planning, coordination, and execution across all logistics, marketing, and stakeholder communication.

SKILLS

Instructional Design & Development: ADDIE, Backward Design, Bloom's Taxonomy, Understanding by Design, Course Design, Blended Learning, eLearning Development, Adult Learning Theory

Training & Facilitation: Leadership Development, Training Facilitation, Employee Engagement, Performance Management

Technology: Articulate360, Lattice, Microsoft Suite, Figma, Adobe Illustrator, Canva

Program Management: Project Management, Competency Mapping, KPI Tracking, Cross-departmental Coordination

Design & UX: Graphic Design, UX Design, Content Creation

EDUCATION

Bachelor of Arts in Theater Education

Brigham Young University, Apr 2019

REFERENCES

Ceri Rutter, Learning & Development Director, FatCats Entertainment

Sean Cobb, HRBP, FatCats Entertainment